01.
Warranty Card should be completed and mail
to Duro International Pte Ltd or via
e-Warranty within 7 days from the
date of purchase. If you submit via
e-Warranty, once accepted do not need to mail
this warranty card.
02. Our obligation shall be limited to the
purchaser to repair free of charge, any
parts of the said appliance against
defective materials
and manufacturing faults.
03. The warranty shall not cover damage
resulting from / through ;
a)
accidents, misuse or any manner
of tampering (including the marking
label removed)
b)
if it has been repaired by
unauthorized persons
c)
incorrect installation to wrong
electrical supply / voltage or human
negligence
d) corrosion, rusting or normal
wear & tear
04.
This warranty does not applies in
the events from acts of god, fire, or
due to civil unrest .
05.
All handheld component parts,
knobs and accessories do not come with a
warranty.
06.
The appliance must be purchased
from an authorized Advante’s dealer in
Singapore.
07.
Customer are requested to bring the
appliance to & from DURO’s Service Centre
whenever service is needed. Any
defective parts which has been replaced
shall become our property.
08.
Upon expiry of the warranty period, or in
any
events where the customer is unable to
produce a valid warranty card
or proof of purchase, service charges &
spare
parts cost will be applicable.
09.
Customer will be informed on the status
(repair or non-repairable) of their
appliance(s).
After which, the customer
must collect the appliance(s) from Duro’s
Service Centre within 3 months. All
appliance(s) not collected within the
stipulated period will be disposed off. We
are not liable for any loss after disposal.
10.
Upon assessment by service technician, those
improper or misuse of the appliance(s),
warranty will be voided and
any service rendered will be charged
accordingly.
11.
Transport charges are not
included in the warranty period.
12.
When requesting for service, the
original purchase receipt and this
warranty card should be presented.
13.
No alteration of this warranty card will
be allowed.
14.
This warranty will not be re-issued,
even if it’s misplaced.
15.
Our decision on all questions relating to
complaints as a result of defects, either
workmanship or materials shall be
conclusive and you shall agree to abide by
such decision.
The Authorized Service Centre:
Mon – Fri: 9.00am to 5.30pm
Closed on Sunday & Public Holidays
